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dorotea
Selected work

Windy City ToolBank

A Chicago tool-lending nonprofit that needed a friendlier member application — one that sends every application straight to Salesforce.

Location
Chicago, IL
Project
Member application
Integration
Salesforce
Role
Design & development
Windy City ToolBank application opening screen asking whether the applicant is a mission-driven group
Eligibility check, desktop

Result

4.9x more projects since launch.

379 projects in eight months, up from 77 in all of 2025.

What I delivered

  • Every application lands in Salesforce automatically. Volunteers used to enter each one by hand
  • Fully accessible and WCAG compliant
  • An eligibility check up front that points individuals to the Chicago Tool Library
  • A clear four-step application, redesigned from ToolBank’s existing brand